Education

eMBA, Quantic University – Completed requirements for this unique online program, which included core courses in accounting, statistics, finance, marketing, and a business plan.

M.Sc. Planning, University of Toronto – Completed two-year program with specialization in environmental planning and policy analysis. Awarded CHMC scholarship.

Honours B.A., Bishop’s University – Earned honours degree in Political Science. Graduated with first-class distinction.

Professional development

UX Writing in Practice Microcredit, Seneca College, Toronto– Learned UX writing standards (e.g. style guide, user flow, testing).

UX Writing Fundamentals Microcredit, Seneca College, Toronto – Essential UX writing best practices (e.g. voice, actions, labels).

Simplified Technical English (STE) Workshop, Shufrans TechDocs – Completed two-day live online course that teaches controlled language for manuals.

E-Learning Instructional Design and Development Certificate, Oregon State University – 180-hour program covered essential components of e-learning course design and delivery. Coursework included assessment and evaluation, course design, and a practicum.

Beyond the Content: Advanced Topics to Develop Your TC Career Certificate, STC – Learned advanced technical communication topics (e.g. help authoring, minimalism, tutorials).

TechComm Fundamentals Bootcamp Certificate, STC – Learned essential technical communication topics (e.g. writing style, procedures, hazards).