Capture. Structure. Store. Surface.

I design AI knowledge systems for distributed teams: the infrastructure that makes sure the right information reaches the right person, without anyone having to ask.

When knowledge lives in someone’s head or a Slack thread from six months ago, it’s already lost. I build systems that capture it, structure it, store it, and surface it through knowledge bases, AI assistants, API documentation, and the automation workflows that keep everything current.

View AI integration project work

Rob Whyte is a Canadian (native English speaker) freelance technical writer based in Busan, South Korea. Available for clients across the US, Canada, Europe, and Asia on your schedule.

Featured work

Fintech REST API: Payrail

A live fintech payments API built and documented end-to-end: customers, payment methods, transactions, and refunds. Includes pagination, idempotency key enforcement, rate limiting, soft deletes, JWT authentication, input validation, OpenAPI spec, and a full Docusaurus documentation site modelled on industry standards.
[View on GitHub] [Live API] [View Docs][Read the case study]

AI knowledge assistant: eslwriting.org

Full RAG pipeline deployed on a 12-year, 1,000-post WordPress site. Users can query a decade of teaching content by asking conceptual questions, which surfaces articles that a standard keyword search would never find. Built end-to-end in Python: content ingestion, vector indexing, live deployment, and a four-document knowledge system specification.
[Read the case study]

illumin documentation

End-to-end knowledge base built for a complex programmatic advertising platform — from zero documentation to a structured, AI-ready system covering 100+ articles, API integrations, pixel management, and proprietary canvas workflows. Includes taxonomy design, editorial governance, and six-month demand analysis that reshaped content priorities.
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Enterprise learning: illumin Academy

Certification program architected from the ground up for a global SaaS platform — 4 tracks, 31 lessons, full LMS implementation on Absorb. 262 learners enrolled in beta, 51.5% completion rate, 4.62/5 average rating. Built to move users from onboarding to certified practitioner without manual training overhead.
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Ideas Lab

New ideas, half-formed thoughts, and the occasional digression — on tech, AI, and whatever else catches my attention.
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